Customer Service Advisor

Job Title: Customer Service Advisor <br/><br/>Location: Edinburgh <br/>Start Date: Immediate<br/>Salary: £6.50 per hour increasing to £8.76 per hour after 12 weeks<br/><br/>Job Summary<br/>We are currently looking for a Part-Time Customer Service Advisor for our client, a leading utility company, in Granton, Edinburgh. Working as a Customer Service Advisor you will act as the main point of contact for customers who are having Energy Assistance measures carried out in their homes, supporting the customer throughout their entire journey, delivering a first class customer service. <br/><br/>Person Specification<br/>You will possess excellent customer service skills demonstrated by your experience within a customer service environment ideally in the call centre industry.<br/>Excellent communication skills and a clear telephone manner are essential.<br/>You will have the ability to build a rapport with every customer spoken to, ensuring they feel valued.<br/>You will be able to investiga

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